THE Sity, an application transport company, announced that it is expanding its service throughout Brazil. After consolidating in São Paulo (SP) and Rio de Janeiro (RJ), the company starts operating in ten other cities: Belo Horizonte (MG), Vitória (ES), Salvador (BA), Florianópolis (SC), Cascavel and Curitiba (PR), Porto Alegre and Caxias do Sul (RS), Goiânia (GO) and Brasília (DF).
Unlike the direct competitor (Uber), which has already announced layoffs and office closings around the world, Sity has grown during the crisis of the new coronavirus (SARS-CoV-2).
In addition to starting operations in other cities, the company announced that it is hiring. In the city of São Paulo, where she has an office, she has 60 employees and that number can rise to almost 200 by December.
Sity charges a lower driver fee. With the races, the company gets about 10% of what is charged to the customer, while other giants in the sector charge from 20% to 30%.
As criticism about the lack of security is recurrent among drivers, Sity requests various information from passengers, including a photo of the face. Partner drivers also have a panic button on the app, which can be triggered in dangerous situations.
“Despite the moment of crisis, we are consolidating our driver base, to have a good fleet to meet the demand after the pandemic, as well as users”, informed Sity’s adviser to Tecnoblog.
“Another important point is that we transport passengers at a fair price to help everyone in this difficult time, which brings more users. With this formula, we were able to differentiate ourselves and grow during the pandemic as a safer and quality transport option for everyone ”, he added.
Recently, Fernando Ângelo, founder of Sity, informed the Exam which expects to operate in 29 cities by the end of 2020. The CEO wants to end the year with two million registered passengers and 80,000 partner drivers.