Uber has released a new security feature for its users in the United States. Known as RideCheck, it sends notifications to check if there was a problem with the trip whenever it identifies something unexpected.
For this, the company relies on the GPS of the cell phone and other sensors such as accelerometer and gyroscope. Upon noticing an unexpected stop or departure, Uber asks if something went wrong and offers to help.
The message is sent to both passengers and drivers. If they indicate that they need support, the app displays options to initiate an emergency call, call the company’s security phone, report an accident, change the destination or share the trip with a friend.
RideCheck can also take action in normal situations, such as when the driver makes a stop or follows another route at the user’s request. In this case, to remove the alert, simply inform the application that everything is fine.
The application will offer the option to disable notifications for the new security feature. And, as it works independently, passengers will be able to continue with Uber’s service even if drivers have chosen to turn off alerts.
Announced in September 2018, the solution began testing in Los Angeles and had a gradual expansion to more cities earlier this year. It is now available to everyone in the USA.
Uber says RideCheck will be taken to more countries soon. According to the company, the resource will be improved to be offered in more situations.