Prepaid with irregular registration will be blocked on November 18 | Telecommunications

O re-registration of prepaid cell phones is already in effect throughout Brazil, and anyone who does not update their registration by November 18 runs the risk of having the line blocked. Operators Algar, Claro, Oi, Sercomtel, TIM and Vivo are giving notice to customers of 16 states, including São Paulo and Rio de Janeiro.

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The measure follows the schedule of the Anatel Prepaid Registration Project, which aims to update the registration data of mobile lines. The campaign started in April 2019, with a pilot in DDD 62 (Goiás).

Between August 1 and October 15, it was expanded to Acre, Goiás (DDDs 61 and 64), Mato Grosso, Mato Grosso do Sul, Minas Gerais, Paraná, Rondônia, Tocantins and Santa Catarina, in addition to the Federal District. Of the 32 million prepaid lines, there were 80,000 irregular registrations – and only 37% were updated. More than 40,000 lines were blocked.

On September 2, the third phase began: the re-registration of prepaid should be done by November 18 in the states from Alagoas, Amapá, Amazonas, Bahia, Ceará, Espírito Santo, Maranhão, Paraíba, Pernambuco, Piauí, Rio de Janeiro, Rio Grande do Norte, Rio Grande do Sul, Roraima, São Paulo and Sergipe.

How to register prepaid cell phones

To re-register, it is necessary to call the call center or attend a physical store of the operator. Customers with irregular registration were alerted by the operators through SMS, recorded voice calls and pop-ups on the cell phone screen.

Users postpaid or control plans they don’t have to worry. The same goes for those who are prepaid customers but have not received the notice: the registration with the operator must already be complete.

Those who do not meet the registration update deadline may have the line blocked until they have reached the operator for regularization. From January 6, 2020, a portal will be made available informing how many prepaid lines are linked to a CPF. Next year, companies will reformulate the registration model.

Until recently, the CPF number was enough to activate a chip that can be purchased at establishments such as a newsstand or pharmacy. Criminals took advantage of the facility and used third party data to register a cell line.

For more information, see the websites of each operator or contact the call center:

With information: Anatel.

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