It was a matter of time: the Apple was notified by the Foundation Procon-SP this Tuesday (28th), and it should be explained by selling the iPhone 11, XR and SE without charger in the box. The company will not include the plug adapter with the iPhone 12, 12 Mini, 12 Pro and Pro Max when they are launched in Brazil.
Fernando Capez, executive director of Procon-SP, tells the Globe “The separate sale of the device and the charger is an innovation that can constitute an abusive practice, as one needs the other to be useful”. It raises the possibility that the company would be practicing tying.
Apple has 72 hours to respond some questions from Procon-SP:
- why did the company decide to sell the iPhone without the plug adapter in the box?
- what is the price of an official charger purchased separately?
- How long does the battery take to recharge with this charger?
- How will the warranty work if the customer purchases the iPhone and the accessory on different dates?
- Can the consumer use other chargers with the iPhone?
Apple sells iPhone charger for $ 219
Apple already offers public responses to these questions. She claims that she stopped including the charger in the box because her customers already own millions of units of this accessory. The measure would be “the right thing to do” to reduce the generation of electronic waste and protect the environment, not to cut costs.
Of course, this is hard to believe. IPhones now come with a USB-C cable, incompatible with the USB-A charger that came with almost all iPhones ever released (with the exception of the 11 Pro and Pro Max). In France, where manufacturers are forced to sell handset phones, Apple chose to use two boxes instead of a single package.
As for the other questions from Procon-SP: the official 20 W USB-C charger costs R $ 219 (US $ 19 in the USA); it is warranted against manufacturing defects within one year from the date of purchase, as well as all Apple brand accessories in Brazil.
Of course, you can take advantage of other chargers. Kaiann Drance, vice president of marketing for the iPhone, says that “you can still use your old Lightning cables and any of the plug adapters that work … we encourage you to use them too.”
The battery in iPhones “is designed to maintain up to 80% of its original capacity for 500 full charge cycles”, explains Apple. The one-year warranty covers the replacement of a defective battery.